Contact Member Services
Need assistance?
We're here to help. To inquire about ShopRunner services and FREE 2-Day Shipping, contact us by phone 1.888.721.SHOP (1.888.721.7467) or e-mail us, and we'll gladly assist you. For additional information, visit ShopRunner FAQs.
Returning an item?
Visit Order Tracking to print a return label.
Cancel requests:
We cannot guarantee the processing of cancel requests through email.
You may cancel your ShopRunner account at anytime. If you cancel before your free 30-day trial is over, you will not be charged the $79.00 annual fee. To cancel your membership, access the cancel link located in the Account Details section of My Account, or contact ShopRunner Member Services at 1.888.721.7467 (SHOP).
